Contact House of Leisure

We’re here to help. At House of Leisure, customer satisfaction is important to us. Whether you have a question about an order, need product support, or require assistance, our customer service team is ready to assist you.

Business Name: Chainco Group LTD

Trading Name: House of Leisure

Company Number: 16719707

Registered Office: 3rd Floor, 86–90 Paul Street, London, EC2A 4NE, United Kingdom

Please note: this is a registered correspondence address only. It is not a showroom, walk-in collection point, or returns address unless authorised in writing.

How to Reach Us

Email Support

Email: info@houseofleisure.co.uk
We aim to respond to all enquiries within 24 hours on business days.

Phone Support

Phone: +44 (0)333 049 4840
Available during our customer service hours.

Customer Service Hours

• Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
• Saturday & Sunday: Closed

Response Time: We aim to respond within 24 hours on working days. Enquiries received outside business hours will be handled on the next working day.

Returns

Returns must be approved first by email at info@houseofleisure.co.uk. Once approved, our support team will confirm the authorised return address for your order — please do not send returns to our registered office or any address not confirmed by our team.

Quick Links

• FAQs – Answers to common questions
• Refund & Return Policy – Information on returns and refunds
• Shipping Policy – Delivery information and coverage
• Order Tracking – Track your order status

Stay Connected

Follow us on our official social media channels for updates, product launches, and announcements.