Cookies Policy

Last Updated: 6 May 2026

1. Introduction

This Cookies Policy explains how House of Leisure ("we", "us", or "our"), operated by Chainco Group LTD, uses cookies and similar technologies when you visit our website:
www.houseofleisure.co.uk

By using our website, you agree to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

Cookies may be:

  • Session Cookies – deleted when you close your browser
  • Persistent Cookies – remain on your device for a set period or until deleted

3. How We Use Cookies

We use cookies to:

  • Ensure the website functions correctly
  • Improve performance and user experience
  • Analyse website traffic and usage
  • Remember your preferences and settings
  • Support marketing and advertising efforts

4. Types of Cookies We Use

a) Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionality such as security, network management, and accessibility.

b) Functionality Cookies

These cookies allow us to remember choices you make (such as language or region) to provide a more personalised experience.

c) Performance & Analytics Cookies

These cookies collect information about how visitors use our website (e.g., pages visited, time spent). This helps us improve website performance.

d) Advertising & Targeting Cookies

These cookies track your browsing habits to deliver relevant advertisements and measure the effectiveness of marketing campaigns.

5. Third-Party Cookies

Some cookies may be set by third-party services that appear on our website, such as:

  • Analytics providers (e.g., website traffic analysis)
  • Advertising networks
  • Social media platforms

These third parties may collect and combine data with other information you have provided to them or that they have collected from your use of their services.

6. Your Cookie Choices

You have the right to accept or reject cookies.

You can manage your preferences by:

  • Adjusting your browser settings to refuse or delete cookies
  • Using cookie consent tools available on our website

Please note that disabling cookies may affect the functionality of certain parts of the website.

7. Managing Cookies in Your Browser

You can control and delete cookies through your browser settings:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

Visit your browser’s help section for instructions on how to manage cookies.

8. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in legal requirements or how we use cookies. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Cookies Policy, you can contact us:

    • Company Name: Chainco Group LTD
    • Registration Number: 16719707
    • Store Name: House of Leisure 
    • Address: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, United Kingdom

    Please note: this is a correspondence address only. It is not a showroom, walk-in collection point, or returns location unless authorised in writing by our support team.

    Customer Service Opening Hours:

    • Monday - Friday: 9:00 AM to 5:00 PM
    • Saturday - Sunday: Closed
    • Response Time: We aim to reply within 24 hours, Monday-Friday. Next working day for enquiries made on Saturday or Sunday.