
Frequently Asked Questions
1. How long does delivery take?
Order handling: 1-2 business days
Shipping time: typically 5–40 business days
Overall delivery estimate: around 6–42 business days
For complete details, see our Shipping Policy
2. Do you provide free shipping?
Yes, we offer free shipping within UK (United Kingdom) mainland. Check our Shipping Policy for more information.
3. Where is your business located?
House of Leisure is based in the UK (United Kingdom) and serves customers across the UK (United Kingdom).
4. What if my order arrives damaged or defective?
If you receive a faulty or incorrect item, we’ll replace it at no cost. Please contact us within 30 days and follow our Return Policy.
5. What is your return policy?
- You may return eligible items within 30 days of receiving your order.
- Products must be unused, in their original condition, and include all packaging, tags, and accessories.
- Our support team is available to guide you through the process.
- We do not charge any restocking fees.
 Full details are available in our Return Policy.
6. How can I track my order?
You can track your shipment through the Order Tracking Page on our website.
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FREE DELIVERY
We include delivery to UK mainland addresses
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SECURE PAYMENTS
We accept all major cards, Paypal, Apple & Google Pay
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Disclaimer
House of Leisure is an independent store, and not affiliated with or endorsed by any brand.
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30 DAY RETURNS
All purchases come with a hassle-free returns policy.
-
FREE DELIVERY
We include delivery to UK mainland addresses
-
SECURE PAYMENTS
We accept all major cards, Paypal, Apple & Google Pay
-
Disclaimer
House of Leisure is an independent store, and not affiliated with or endorsed by any brand.
-
30 DAY RETURNS
All purchases come with a hassle-free returns policy.
Pay in 3 instalments with Paypal
With a Paypal account, you can spread the cost of your purchase across three easy interest-free payments. 'Pay in 3' allows you to work within your budget. Bring home all you favourites with no extra charges added to you bill.
You can use Pay in 3 on purchases from £30 to £2,000